The Australian Furniture Removers Association, or AFRA, is an official body of removalists in Australia that regulate the removal industry. AFRA only accredits removalists that are equipped with the appropriate tools, vehicles, premises and staff training required to complete a professional move. So, if you’re planning an upcoming move here are five reasons why it’s important to choose an AFRA accredited removalist.
Before qualifying as an AFRA member, a removalist company must be audited to ensure that the business and its procedure, processes and paperwork meet regulations.
All AFRA members are required to carry Public Liability Insurance of up to $10,000,000 for both their protection and the safety of their clients. They can also offer you appropriate Transit Insurance to further protect your possessions during your move.
All AFRA certified removalists are required to undergo a certified training program via various outlets including TAFE courses in the Australian states and territories. AFRA members are required to provide the tools, resources and training for all their staff to ensure their staff perform professionally and without endangering themselves or their surroundings.
Approved premises, vehicles and storage facilities
Every AFRA member must have approved premises to conduct their business, as well as secure storage facilities, if the company offer such services. These facilities must be open to the public for inspection. All removal vehicles must be adequately maintained and appropriate for conducting their services.
Professional dispute resolution
In the event of a problem that cannot be resolved with the company itself, the client can enlist the assistance of AFRA in resolving the claim. If this is unsuccessful, an independent disputes tribunal will adjudicate and the AFRA removalists will abide by this decision.
Ready to make a move? Trust The Removals Group! As a long-time member of AFRA, we are passionate about giving our customers the best possible moving experience. Reliable and efficient we will save you both time and stress on that all important moving day.