Removals and Storage Gold Coast

Google Rating
4.8
Based on 25 reviews

COVID-19 Update: We Are Open

Your well being and and our staff’s safety is paramount to us.

We are Covid 19 Compliant and are strictly maintaining a safe work environment.

Our trucks have hand sanitizer, gloves, antibacterial spray and wipes.

We can still perform onsite inspections, but have also been completing virtual tours of properties in order to minimise contact while still providing relocation and storage solutions.

Safe and Secure Storage Solutions for All Your Needs

When you have a situation where you need to store your household items, you need a flexible solution.

When you’re relocating your home local or interstate, you may find you can’t move in straight away and will need to store your home contents in some kind of storage.

A lot of storage solutions are not safe or secure. Or, they lock you into month-long contracts that simply aren’t flexible.

We Service Your Local Area

  • Currumbin
  • Currumbin Waters
  • Elanora
  • Burleigh Heads
  • Burleigh Waters
  • Reedy Creek
  • Varsity Lakes
  • Miami
  • Mermaid Waters
  • Mermaid Beach
  • Palm Beach
  • Broadbeach
  • Broadbeach Waters
  • Clear Island Waters
  • Robina
  • Tugun
  • Kirra
  • Coolangatta
Peggy Peng
Peggy Peng
12:11 05 Nov 20
Wow!!!!Service, help, advice and mind at ease.I used Ben and his company through a previous clients referral and they did not disappoint.They arrived ready to go, took all the hassles out of moving. Not only that the guys were amazing delivering our contents into our new home, but treated everything like their own.100% recommend.You're missing out if you don't use them!Thanks again guys.
Doug Thornton
Doug Thornton
08:27 04 Nov 20
I have used Ben Payne and his team twice for local removals on the Gold Coast. Ben gave me professional, efficient and friendly service at an affordable price. Nothing was too much to ask and they took all of the stress out of moving day. I highly recommend this company and will use them again.
Kristie Doyle
Kristie Doyle
08:11 04 Nov 20
We had a very professional experience while working with the Removals group. I would highly recommend this company if you want your home to be moved safely and professionally. There were zero breakages and the work was completed so quickly. The teams communication was clear and effective and took the stress out of us moving.
Cath Donald
Cath Donald
03:05 12 Oct 20
We used The Removals Group for a move after selling... it was a stressful time and we were so overwhelmed but these guys made the moving part an absolute dream. They were so quick, careful, professional and friendly. We will always use them for our moves, can't recommend highly enough.
Mel Thurley
Mel Thurley
09:23 19 Sep 20
Annie Paddon
Annie Paddon
02:41 15 Jul 20
Another successful and convenient move with the Removals Group. Thanks for a professional move guys.
Brett Smuts
Brett Smuts
05:00 05 Jun 20
Erik de Haan
Erik de Haan
23:52 29 Feb 20
The guys did a fantastic job. Nothing was to much of an effort and their professionalism was much appreciated. On time and cost effective. Would definitely use them again.
Anthony McCullough
Anthony McCullough
09:44 19 Sep 19
Totally professional, friendly and very prompt on service and reliability. Made my move nice and smooth
Ross Philips
Ross Philips
05:31 10 Jul 19
Great service from the team. They were efficient and organised and worked hard. Easy to deal with and professional.
Lindsay McGavin
Lindsay McGavin
04:22 09 Jul 19
These guys have the gift. I cannot fault them. A professionally run family business. Our move was stress free and there was not a single moment I felt I was putting the guys out or there was any lack of communication. I felt completely comfortable from meeting Ben through to Daniel leaving our new home. Even their staff held a professional attitude at all times and not once broke a sweat. Daniel and Ollie were so kind to my young boys and not once did they break the kindness. In fact my eldest says he has a new friend in Ollie now 🙂 I would, in a heart beat, recommend these guys be at the top of your list should you want the job done properly... I know who I'll be calling on.. Top work Ben & Daniel, Thanks so much
mel lomas
mel lomas
22:03 17 Jun 19
Ben and Daniel run a great business and deliver on what they say pardon the pun.. Professional, integrity driven guys with focus and care.. Thank you for taking care of our family and making the move a lot less stressful, it was a seamless experience like no other & we will definitely have the brothers and team move us again....
Brett Walters
Brett Walters
08:26 14 Jun 19
The guys at The Removals Group were absolutely perfect from start to finish.I would highly recommend this team to anyone that is after a hassle-free removal. The boys that moved us were extremely polite and made moving day a pleasure.Thanks again
Johnathon Bridges
Johnathon Bridges
03:07 12 Sep 18
Thanks to the fantastic crew at the Removals Group, moving my elderly parents this week was far less stressful than I could have imagined.The guys couldn’t have been move helpful or patient! Will highly recommend you to everyone I know who maybe considering moving. Can’t thank you all enough. Cheers, Brett & Karin.
Karin Galloway
Karin Galloway
10:31 19 Apr 18
I moved with The Removals Group just before Easter and I was so happy with the service and care that the guys gave our furniture and our family. We have 2 dogs and 3 young kids and they were all very patient as i'm sure my youngest was getting in their way all day! Would highly recommend this company for anyone that wants a great move.
Sarah Macarthy
Sarah Macarthy
02:57 05 Apr 18
Thank you Ben and Daniel for your excellent service in moving our household from Helensvale to Hervey Bay on Wednesday 6th March. Although it was raining consistently during the loading the job was carried out quickly and efficiently. Likewise,unloading at the destination was performed well. We would unconditionally recommend The Removals Group to those requiring efficient and trouble free removals.Regards,Eric Headlam
Eric Headlam
Eric Headlam
23:43 11 Mar 18
Very friendly team, efficient and stress free. Very happy with our experience and will recommend and use again.
Alicia Vitte
Alicia Vitte
01:19 09 Dec 17
It is with pleasure, that I write a review for the Removals Group. They moved our house posessions within the Gold Coast area, from one house to another. They arrived on time, and were very professional in their manner, and nothing was to much trouble. As usually a couple of things was missed by me, and the boys just got the job done. They truly respect your belongings, and treat them as their own in the way they handle your possessions. They certainly walk the talk, and I recommend them, to any person who is looking a highly professional Removal company.Thanks again to the crew for moving us, a putting up with the rain storm.
Graeme Ridler
Graeme Ridler
08:55 05 Dec 17
The efficiency, "can do" attitude and cheerful disposition of all the boys ensured that what can be an extremely stressful day flowed smoothly without any problems at all. They plumbed my fridge in, washing machine, moved furniture around to suit my indecisiveness and made up all of our beds before we knew it! Not a single breakage or scrape. We would not use anyone else and recommend them highly. Another friend has already used them and was extremely happy. Thank you Ben and Dan, you run a great business and deserve much success.
HEATH FAMILY
HEATH FAMILY
23:30 04 Dec 17
I found the removalist group to be a pleasure to deal with.They made themove painless and nothing was too hard for them.I would definitely recommend them.
Samuel Barrett
Samuel Barrett
08:44 04 Dec 17
My wife and I moved houses last week and all i can say is Ben one of the owners who i dealt with from the beginning was absolutely brilliant! He made the process so easy for my and my wife that we felt werent dealing with removalists. He was very professional and diligent and gave us good advice. You always think you know it all if you have moved a few times but you dont' these people do it every day and it really pays to hear their advice. Now when it came to having the truck at our place we had this guys Lez and Todd, they were from the same cut as Ben's; profesional , respectful and helpful in every way. I was scared to have my property damaged by the furniture and appliances removing etc as i have seen things going badly and they took care of my goods and my house as if it was theirs. there was no rush but also not stalling, everything was done in perfect sync and with clear direction. They were pretty funny too! . My wife managed the whole process as I am busy at work and they did treat her very well and support every step through the process. Can't speak highly enough of the group and I do recommend to anyone wanting to have a good and smooth experience. thanks Ben, Lez and Todd for your help!
Sterling Private Lending Mortgage Brokers
Sterling Private Lending Mortgage Brokers
01:29 03 Nov 17
What a great experience! Today the team arrived on time and worked so hard swapping two apartments furniture. It was done in 4.5 hours.The guys were so experienced and nothing was damaged. I have no hesitation to recommend.
Warwick Jenkin
Warwick Jenkin
04:48 26 Oct 17
These guys are absolute professionals and are the best removalist company we have ever dealt with. We own a lot of valuable furniture, a piano, solid sandstone table, glass cabinets and antiques and The Removals Group got all our belongings from point A to point B with no damage at all. Not only were they extremely professional they were also all very kind and so pleasant to work with. They certainly made the stress of moving house a very easy and happy experience. I am a real estate agent and I would have no hesitation recommending these guys to all my clients!
Tracy McCarthy
Tracy McCarthy
02:51 08 May 17
Unfortunately we had a very disappointing experience with The Removals Group. They arrived several hours late, admittedly they kept us updated, but we had booked this removal several weeks prior so expected to at least see them in the morning. They finally arrived around 1.30pm and we advised the owner that our new home had no power. My husband had expressed concerns about losing daylight for the move. My husband suggested that they load the truck and then move our furniture and belongings the next day in daylight. The owner of the Removals Groups assured that it would be fine and they would use torchlight if necessary. This was the biggest error of judgement and it cost my husband and I a lot of stress during the ordeal. I was following the removalists in the dark with the torchlight of my iphone to ensure both their safety and hopefully my brand new walls. All of the boxes were left in our garage then for my husband to move the next day. They demanded we remove our hanging clothes that night, so I was emptying the wardrobe boxes in the dark. In the end I just had to throw them on the floor. We paid this company the full amount but feel we should have been offered some kind of compensation within the price due to the error of their judgement on the day. All in all a very disappointing and extremely average performance. Had The Removals Group arrived in the morning the whole uplift and move could have been done in daylight and all the boxes I had carefully labelled for each of the rooms could have been placed correctly in there instead of my husband who suffers chronic arthritis to do. We paid almost $2000 for their service. So incredibly disappointed.If I could just correct you on the point of you ringing the next morning to sort it out is not actually true. I rang you and left a message for you to call me back. That's what prompted you to get in contact with me.As for no electricity, there was no reason why the actual move should have been done in dark, if you had loaded the truck and then did the actual moving the next day in daylight. You say you've been in the business for 30 years , I would of thought that made common sense!!!As for offering to come back and move the boxes was a half hearted offer as it would have taken days to have you return to do that.Thanks for the apology..... sorry no you haven't even apologised for the mismanagement of the move. very unprofessional
leanne haswell
leanne haswell
03:10 13 Apr 19

07 5554 5003

You’ll enjoy all the choices and benefits of The Removals Group’s storage solutions…

  • You’ll save money by only paying for the modular storage you need.
  • You aren’t “locked-in” any minimum term contracts. You can store your goods with us for as little as a week, or as long as a decade, but you can change that time frame or leave it undecided as to the duration of the storage time. It’s completely up to you with no penalties.
  • All of your goods remain packed and wrapped in durable, eco-friendly timber storage containers.
  • There is no double handling, reducing the risk of damage and eliminating the chance of your goods being lost.
  • All of our modular storage units are weather proof and pest proof. Each one is fully enclosed and sealed, so there is no chance of your goods being ruined by water or pests.
  • Our modular storage facility is temperature controlled.
  • Our modular storage units are made from treated timber, and are designed to promote circulation. These factors help reduce moisture build up, reducing the chance of mould.

You’ll enjoy peace of mind with all of these benefits.

The storage warehouse is not one for the general public unlike some others.

The storage boxes are delivered by truck and opened for you to directly load into at an agreed time. They are sealed at the time before transporting.

Once your boxes are back to the warehouse they are labelled and numbered so yours are always known on the warehouse map for fast reference if you need to access something fast.

07 5554 5003

With 3 Decades of Experience, The Removals Group are the Gold Coast’s Most Trusted Removalists

Owner and operators of The Removals Group, brothers Ben and Daniel Payne, have over 25 years experience in local and interstate removals, following their father’s years of service in the business and industry.

Modular storage transported by truck

Our team of removal specialists pride themselves on providing excellent service, and have the resources and expertise to carry out a professional, hassle-free move.

If you want a removalist company that goes above and beyond for their customers’ needs with completely flexibility, you’ve come to the right place.

For more information on to book your storage needs call us on (07) 5554 5003 to talk to an experienced, friendly and helpful team member, or use the contact form provided here.